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Asking for reviews the right way

Build a steady, honest review habit your team can actually keep.

By Meredythe Tecson. . 4 min read.

Reviews influence both search visibility and buyer confidence. The most reliable way to earn them is also the simplest: ask satisfied customers, at the right moment, every time.

A simple workflow

  • Choose the moment: right after a job is completed and the customer is happy.
  • Send a short message with a direct review link.
  • Follow up once, a few days later, then stop.
  • Respond to every review, positive or negative, briefly and specifically.

Stay within the rules

Do not offer discounts or gifts for reviews, do not ask only happy customers through a filter and never post reviews on behalf of others. These practices can lead to removed reviews or profile penalties.